Terms & Conditions

1. General

This website is owned and operated by BRVE Foods Pvt. Ltd.

Throughout the website, the terms "we", "our", and "us" refer to Ghrita by BRVE.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.
• Or you are accessing the website under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes.

3. Products & Services

Ghrita by BRVE offers premium food products for sale through its website.

• Product images are for illustration purposes only.
• Actual packaging may vary slightly.
• Product availability is subject to stock.
• We reserve the right to discontinue or modify any product without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to change product prices without prior notice.

In case of any pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate.
• Payment details belong to you or you are authorized to use them.
• Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order due to:

• Product unavailability.
• Pricing errors.
• Payment issues.
• Suspected fraudulent activity.
• Incorrect customer information.

6. Shipping

Orders are shipped across India through our logistics partner, Shiprocket, and its courier network.

Estimated delivery timelines are generally between 2–9 business days.

7. Returns & Refunds

As our products are consumable food items, returns are generally not accepted after delivery.

Customers must report damaged, leaking, incorrect, or lost orders within 48 hours of delivery.

8. User Conduct

• Use the website for unlawful purposes.
• Upload malicious software or viruses.
• Attempt unauthorized access.
• Misrepresent your identity.
• Violate applicable laws.

9. Intellectual Property

All content including logos, product images, illustrations, text, graphics, website design, and brand assets are the exclusive property of Ghrita by BRVE and are protected under applicable intellectual property laws.

10. Third-Party Services

Our website may contain links to third-party websites and services including payment gateways and shipping providers. We are not responsible for their policies or practices.

11. Disclaimer

We strive to ensure all information on our website is accurate. However, we do not guarantee that the website will always be error-free or uninterrupted.

12. Limitation of Liability

Ghrita by BRVE and BRVE Foods Pvt. Ltd. shall not be liable for any indirect or consequential damages arising from the use of our website or products.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.